Legal

Privacy Policy

Last updated: January 15, 2026

TL;DR
  • • We collect only what we need to run your flight operation
  • • We never sell your data
  • • Your flight records and student data belong to you
  • • You can export or delete your data at any time
  • • We protect your data with industry-standard encryption and security
Data We Collect

Account Data

  • • Name, email, phone number
  • • Organization name and role
  • • Billing address

Purpose: We create your account and give you support.

Flight Operations Data

  • • Aircraft records, bookings, flight logs
  • • Maintenance records and squawks
  • • Student training progress

Purpose: The Service needs this data to work.

Billing Data

  • • Payment method (via Stripe)
  • • Invoice history
  • • Account balances

Purpose: We process payments and billing.

Usage Data

  • • Feature usage patterns
  • • Error logs
  • • Performance metrics

Purpose: We improve the product and give support.

How We Use Your Data

We use your data to:

  • • Provide and maintain WingWrangler
  • • Process bookings, dispatch, and billing
  • • Send transactional emails (booking confirmations, invoices)
  • • Give customer support
  • • Improve the product from usage patterns
  • • Follow the law (FAA record-keeping requirements)

We do not use your data to:

  • • Sell it to advertisers or data brokers
  • • Train AI/ML models on your data
  • • Send marketing to your members without their consent
Third-Party Services

We use this service to operate WingWrangler:

We do not share your data with other companies. We do not sell your data.

Stripe

Payment processing

Billing info only
Data Retention

Active accounts: We keep your data while your account is active.

Closed accounts: We delete your data within 30 days after account closure. Exceptions:

  • • Flight records: 3 years (FAA requirements)
  • • Billing records: 7 years (tax purposes)
  • • Anonymized analytics data: no time limit

Data export: You can export all your data at any time. Go to Settings → Data Export.

Your Rights
Access

Get a copy of your data

Correction

Correct wrong information

Deletion

Ask us to delete your data

Portability

Export data in standard formats

Restriction

Limit how we use your data

Objection

Opt out of certain processing

To exercise any of these rights, contact us at [email protected].

Cookies

We use cookies to:

  • session — keep you signed in (essential)
  • preferences — remember your display settings (functional)
  • analytics — measure usage (optional, anonymized)

We do not use advertising or tracking cookies.

Questions?

Do you have a question about your data? Contact our privacy team at [email protected]

WingWrangler, Inc.
Attn: Privacy